How To Get Refund For App on iPhone

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It is a common issue, when you buy an app from app store and app doesn't work. Unlike the Google Play Store, the App Store doesn't provide a simple or easily available option to apply for a refund for an app you purchased. However, there is a system in place to apply for refunds from Apple, in this article we will be discussing exactly how to use it:

1. Using iTunes on PC

Simple way to ask Apple for a refund is by using iTunes.

Open iTunes on your PC and go to Account -> View My Account

Scroll down to the “Purchases” section, and click on “See All”.

in the page that open, scroll to the bottom, and click on “Report a Problem“.

Click the “Report a Problem” link next to the app that you want to be refunded for.

This will take you to an Apple website where you can report the problem and apply for refund.

Fill up the details, and click “Submit”. If your issue qualified for a refund, you will receive an email from Apple telling you that your refund is being processed.

2. Using A Browser

You can also get refund by this process, without launching iTunes. Many people would prefer this method simply for the fact that it doesn’t require launching iTunes, which can be quite a difficult, specially when you use a PC.

Launch your browser and go to reportaproblem.apple.com

Sign in with your Apple ID and you will see a list of all your purchases

Locate the purchase you would like refunded, and click on the “Report a Problem” button.

Fill up the details, and click “Submit”. If your issue qualified for a refund, you will receive an email telling you that your refund is being processed.

Get Refund For Accidental Purchases

So next time you purchase an app, and it doesn’t work with your device, even though it was mentioned that it will, don’t panic about the money you lost, simply report a problem to Apple and they will take care of the rest. Apple is highly responsive to customers reporting issues with apps downloaded off the App Store, with refund claims getting settled within 5-7 days of reporting a problem.

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